Terms and Conditions for The Breakfast Company (www.thebreakfast.co)

Last Updated: July 25, 2025

1. Introduction

Welcome to The Breakfast Company! These Terms and Conditions govern your use of our website, www.thebreakfast.co, and the purchase of products and services available through it. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

2. About Us

www.thebreakfast.co is a website operated by Breakfast Delivery UK Ltd.

Our full details are:

• Full name of legal entity: Breakfast Delivery UK Ltd
• Company Registered in England: Company No. 08912556
• VAT Number: 265 610 017
• Registered Address: 64 Southwark Bridge Road, London, SE1 0AS
• Phone number: 0207 859 4429
• Email address for enquiries: enquiries@thebreakfast.co

3. Changes to These Terms

We may revise these Terms and Conditions at any time by amending this page. Please check this page regularly to take notice of any changes we made, as they are binding on you.

4. Eligibility and Account Creation

By placing an order through our site, you warrant that you are legally capable of entering into binding contracts and are at least 18 years old. If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password.

5. Products and Services

The Breakfast Company offers e.g. Free items

Product Descriptions: We endeavour to be as accurate as possible in the descriptions of products and services on our website. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

• Pricing: All prices are as stated on the website at the time of order. Prices include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed.
• Availability: All products and services are subject to availability.
• Allergen Information: All dishes are prepared in a multi use kitchen where nuts, sesame, and gluten are present. All bakery items are not suitable for any people with allergens. Our food is made in a kitchen where all allergens prescribed in current allergen legislation are present.

6. Ordering and Payment

• Order Process: Our website will guide you through the steps you need to take to place an order with us. You place an order on the site by clicking the “Place Order” button at the end of the checkout process.
• Order Acceptance: Our acceptance of your order will take place when we send you an email confirming that the products have been dispatched or that your service has been activated, at which point a contract will come into existence between you and us.
• Payment: We accept payment via invoice or card payment from all major credit/debit cards. All payments are processed securely. Your financial details are not stored by us. If payment on account is required, you will need to contact us with any required information to be set up as a supplier to avoid late payment. 

7. Delivery

• Delivery Areas: Please check our website for details on eligible delivery locations.
• Delivery Times: Deliveries are made during the following times- Breakfast: Mon-Fri, 6:00 AM – 11:00 AM and Lunch: Mon-Fri, 11:30 AM – 3:00 PM, you can select a half hour delivery slot. We aim to deliver within the specified timeframe but cannot guarantee exact delivery times due to unforeseen circumstances such as traffic or weather.
• Missed Deliveries:  It is your responsibility to record any specific delivery instructions and supply delivery contact details at the time of order. We will try to contact you on delivery if specific details aren’t available. If the delivery is missed due to misinformation, re-delivery may incur an additional charge.
• Incorrect Address: It is your responsibility to ensure the delivery address provided is correct. We are not responsible for delays or non-delivery resulting from an incorrect address.

8. Cancellations, Returns, and Refunds

• Cancellation Policy: Any changes or cancellations of orders can take place up until 11:00 AM on the working day before delivery. For example, any changes to a Monday order must be completed by 11:00 AM the Friday before. Cancellations made after this period may not be eligible for a refund.
• Returns/Refunds for Perishable Goods: Due to the perishable nature of our products, we generally do not accept returns. If you are dissatisfied with your order due to quality issues, please contact us at enquiries@thebreakfast.co within 2 hours of delivery with details and photographic evidence. We will assess your claim and may offer a refund or replacement at our discretion.
• Refund Processing: Refunds, if applicable, will be processed within 7 days to the original method of payment.

9. User Conduct

You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Breakfast Delivery UK Ltd or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us.

11. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms that may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill, or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

12. Viruses

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs, and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer, or database connected to our site.

13. Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. Our site must not be framed on any other site.

14. Third-Party Links

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

15. Governing Law and Jurisdiction

These Terms and Conditions, their subject matter, and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us at enquiries@thebreakfast.co.